岗位职责：

1. 负责维护客户合作关系，做好各项服务工作，包括但不限于协助客户办理投保、理赔、保全等手续；

Responsible for developing strong relationship with customers and providing various service work, including but not limited to assisting customers in renewal, claim

2. 处理客户投诉，及时解决纠纷，维护公司形象；

Handle customer complaints, resolve disputes in a timely manner, and maintain the company's image;

3. 建立维护客户或经纪公司合作关系，推进合作业务进程；Establish and maintain cooperative relationships with clients or brokers, and promote the progress of cooperative business;

4. 积极开展职域业务，挖掘客户需求，开发和积累客户资源；Actively carry out worksite business, explore customer needs, develop and accumulate customer resources;

5. 完成公司及部门交办的其他工作。

Complete other tasks assigned by the company and department.

具体要求：

1. 本科及以上学历Bachelor degree or above；

2. 具有3年以上工作经验 With 3 years or above of working experience；

3. 具有良好的抗压能力，较强的沟通协调能力，善于团队合作；Has good stress resistance, strong communication and coordination skills, and is good at teamwork;

4. 英语听说读写良好，英语可作为工作语言。Good English listening, speaking, reading and writing skills, and English can be used as the working language；

5. 熟练使用计算机办公软件 Proficient in using MS Office software；

6. 开朗、温和、谦虚、谨慎 Optimistic, Gentle, Humble, and Cautious.