responsible for providing timely manual alerts to help our clients stay ahead of potential issues. This role requires excellent English proficiency and the ability to work in a fast-paced, 24/7 environment.

Key Responsibilities:

• Provide real-time manual alerts and detailed reports to stakeholders.

• Contribute to the continuous improvement of monitoring processes and tools.

Qualifications:

• A Bachelor's degree in Communications, Journalism, Public Relations, or a related field.

• Proficiency in English, both written and spoken.

• The ability to work effectively in a 24/7 shift rotation, including weekends and holidays.

• Strong analytical and problem-solving abilities.

• Familiar with mainland and overseas media, social media, and monitoring tools.