1.Execute follow up oversea market orders and contracts, make it go and finish smoothly.

执行并跟进公司海外市场的订单，合同等相关业务并确保订单顺利完成。

2.To update and maintain ERP System.

更新并维护本部门的ERP系统。

3.Coordinate with internal department work and assist sales manager to communicate with other departments according to project status.

根据项目情况，协调部门内部工作，协助销售经理组织与其他部门沟通工作。

4.Responsible for marketing and sales documents management, classification, sorting, filing and record.

负责有关市场营销和销售的文件资料的管理、归类、整理、建档和保管工作。

5.Well-known exporting workflow,responsible for the docs’ preparation of export orders and customs declaration.

负责货物出口相关流程：订舱，报关单据的准备和报关相关工作。

6.Send and organize the contract review,follow up the order preparation, delivery, replenishment, etc., feedback on time.

下发和组织合同评审，跟踪订单的备、发、补等发货执行情况并及时向销售反馈。

7.Making shipping documents according to the requirements of the order, including invoice, packing list, etc. Contact with customers and inform them of shipping information. Make other documents required by customer, assist customer to clear customs smoothly.

根据订单制作发货文件，包括发票，箱单等,并联系客户告知发货信息。制作客户要求的其他相关文件，协助客户顺利清关。

8.Handling Customer Complains. According to the complaint content, communicate with various department to confirm the reason of complaints. Confirm the resolution of the complaints.

跟踪客户投诉。根据投诉内容，与各部门沟通确认投诉产生的具体原因。确认针对该投诉的解决方案并反馈给上级。

9.Assist Sales manager to make monthly,quarterly and annual reports.

协助销售经理制作月度、季度、年度统计报表及报告。

10.On time feedback.

有问题及时反馈。

11.Assist and complete other tasks assigned by the company.

协助并完成公司安排的其他相关工作.

本岗位不需要出差，日常在办公室办公。