Detailed Responsibilities:
1. Overall management on warehousing and distribution project, including space/equipment/staff/flow/security, etc;
负责仓库以及项目的分配，包括空间/设备/人员/流程/安全等
2. Draft and publish SOP, operation policies and reports template mapping out; Continuously update SOP to reflect operation changes.
制定相关的规章制度，操作流程及报表。持续更新SOP以反映流程变化。
3. Oversee the KPI statistics and assess the completion of the project.
负责该项目的KPI的统计，评价项目的完成情况。
4. Daily operation management, including inbound/outbound/inventory control/cycle counting, etc.
日常运行管理，包括货物的进/出站，库存及盘点
5. Be responsible for daily operation including order taking, quotation offered, tracking report and monthly report maintenance.
负责客户订单的管理工作,包括：订单处理、报价每日更新客户报表并制作月报告。
6. Timely communication/feedback/reports to client; Establish good relationship with client and perform maintenance; Dispose of any customer complaint or outstanding issue as soon as possible, find root cause and give action plan.
保持与客户的日常沟通，并及时向公司汇报与反馈， 建立和保持与客户的良好关系，发生投诉，着手调查原因和寻找补救措施，尽快解决客户问题，追踪根本原因，给出行动计划。
7. Keep close communication with clients.
密切联系客户，保持良好的沟通。
8. Assist Manager to perform monthly bill settlement with client.
协助经理与客户完成月季清算
9. Staff on-the-job training to facilitate operation accuracy/efficiency/quality.
对仓库管理员就工作的准确/效率/质量方面进行培训指导
10. Proper people management to achieve best teamwork for operation excellence.
正确地进行人员管理，促进团队合作，进一步推动项目的良好运作
11. Cross function knowledge/experience sharing.
与员工分享专业知识及经验
12. Cost sensitive.
对于成本控制敏感。
13. Any other task assigned by manager including new project implementation，continuous process improvement and so on.
经理布置的其他任务如新项目实施，现场流程持续改进落地等。