Responsibilities:
• Own the establishment of processes, relevant documentation and training necessary to establish, operationalize and monitor the Insider Risk and Compliance program
• Collaborate with internal and external stakeholders for open risk / investigative discussions including but not limited to, country leaders, Legal, HR, Client security focal, etc.
• Lead, plan, and participate as required in Global Security Assessments (GSAs) in specific country per GSA Schedule / Calendar identifying both internal and external vulnerabilities
• Participate and support in the action planning activity as necessary, to close the identified vulnerabilities
• Plan, participate and ensure NNIs for the Geography/ regions assigned are conducted in-line with Sr. Executive and Security Leadership requirements
• Collaborate with management and appropriate law enforcement to take relevant action when Insider Risk and Compliances are suspected or confirmed
• Establish employee awareness and training materials, and where necessary assist in specific training as required
• Lead a team of Insider Risk and Compliance Inspectors and Incident Specialists in investigations, GSAs, NNI and risk reduction strategies
· Qualifications:
• Bachelor’s / Master’s degree in Criminology preferred or equivalent experience
• Certified Fraud Examiner or willing/able to certify within 12 months of employment
• 10+ years of experience working in internal, fraud or cyber investigations
• Expertise in risk identification and risk reduction in the BPO industry strongly preferred
• Must demonstrate strong writing, speaking and presentation skills
• Strong people management skills
• Proficient with Microsoft Office: Outlook, Word, Excel and PowerPoint
• Expert in investigative triage, case management and report writing
• Track record investigating criminal, sensitive or confidential matters
• Proven background in communicating and influencing senior leaders
• Travel will be required both domestically and internationally
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