工作职责 • Collaborate with stakeholders to gather, analyze, and document business requirements. • Facilitate workshops and interviews to understand business needs and objectives. • Analyze the technical feasibility with the development teams, write user stories in JIRA • Develop process flow diagrams and documentation to support process improvement initiatives. • Collaborate with solution architects and software engineer to design and implement solutions that meet business needs. • Create and maintain all delivery documentation. Maintain and spread knowledge of the solutions being developed with the wider team. Arrange user trainings when relevant. • Ensure solutions developed are generic and reusable as possible. Leverage other streams deliveries. • Interact with both business and technical stakeholders to deliver high quality products and services that meet business requirements and expectations while applying the latest available tools and technology. • Cooperate with QA to interpret requirements and acceptance criteria into comprehensive test cases. Coordinate integration testing, maintain testing results and testing sign offs. • Identify delivery risk, come up with appropriate mitigation solution and monitor closely to ensure on time delivery. • Play a lead role in transition of project to steady support teams. Hand off of support documentation. 任职资格 • Good command in English communication (both written and spoken). • Good written and verbal communication skills. • Proficiency in requirements gathering, process analysis, and solution design. • Has project management skills and experience with project management tools. • Able to work independently and as part of a team in a fast-paced environment. • Able to discuss and process technical information such as designs, dependencies in details • Able to supplement and support SA, Product Owners, Scrum Masters, Delivery managers in managing different aspects of the process, including requirement gathering, delivery management, lead sprint planning and review, etc • Need a senior person, experience as tech lead/solution architect before is a plus • Experience with Agile methodologies and tools is a plus. • Knowledge of data analytics and reporting tools is a plus.